Depending on the number of phones you add, it can take up to 24 hours to add all phones.

When Voice finishes adding the phones, you get an email notification.

To view the status of your addition, at the top, click Tasks.

Review the information for each user and click Add Phones.

If needed, fix any errors in the spreadsheet and click Resubmit.įor details about errors and solutions, go to troubleshoot spreadsheet errors (below on this page).

Voice verifies each MAC address and email address.

After you complete the spreadsheet, return to the Admin console and click Continue.

For email addresses, use the format For MAC addresses, use the 12-hex digits format ABCD-1234-5678.

In the spreadsheet, enter information only in the columns available.

Click the name of the spreadsheet to open it in in Google Sheets.

To use an existing spreadsheet, click Use Existing and then the spreadsheet or Upload.

To create a new spreadsheet, click Start New List.

At the top, click Batch add desk phones.

Click Desk phones to see a list of the desk phones in your organization.

For a list of the trusted IP addresses, see Required Ports and Trusted IP Addresses and Hosts.Ībout supported devices and restrictions Supported desk phone models and restrictionsįrom the Admin console Home page, go to Apps Google Workspace Google Voice Service management.

Make sure Poly's trusted IP addresses are allowed. If not, you need to add them to your allowlist.

The only number on the back of a VVX phone is the serial number.

For Poly VVX OBi Edition phones, you can use the serial number as the MAC address. It's printed on the back of the phone or shown in the settings panel on the phone and you’ll need it for setup. Find the Media Access Control (MAC) address of the phone.Assign a Voice license and number for each user that you want to assign a phone to. For details, go to Assign Voice licenses to users.Provide power to the phone through a separate power adapter or a Power over Ethernet (PoE) cable.Also, any existing lines and numbers on the device are removed. When you set up a phone to use Google Voice, it can't use any other service provider.

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Set up atnt home phones for voip